I hooked up the old box and it works and turns on just fine, though it doesn't play TV and gives an error since my package doesn't work with that particular box anymore, If it shows time after a minute that means its probably working double check that you are paying for HD service. If not, you can take the box to a local Xfinity outlet for repairs. Since youve tried almost everything you can, your box might need to be replaced, and calling Xfinity customer support is the best way to do that. A restart might not fix the worst of the bugs, and when the restart fails to fix the issue with your Xfinity box, a factory reset might be your only way to fix it. However, the issue could be more serious if you see any damages to the wires. Theres a problem with the signals getting to that box. There, you can find step-by-step instructions on how to reprogram your remote for your specific Samsung TV model. If you're still experiencing issues, contact us . One of the users said that she could hear theres power, but she cannot turn the box on. Received message that "We are having some trouble . You can find troubleshooting tips and tricks on our support pages here; https://comca.st/3gILDPv. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. Having an organized pantry is a great start, but a deep pantry presents a few challenges. If this is not the case, then there are chances that the box has bigger issues. This will reset the power supply and may help to reset the TV. Would this indicate a potentially bad box? Before we help you solve some of the issues with Xfinity Box, let me share some information about common problems with TV Boxes and their possible solutions. I know it's obvious, but the box is turned on, right? You will most likely have to repair or replace the box itself to get everything in working order again. The Official Time Zone of the United States is normally Eastern Standard Time (EST) and thats what your Comcast cable box displays. This cookie is set by GDPR Cookie Consent plugin. Restart your Xfinity box to try fixing the issue. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". These cookies ensure basic functionalities and security features of the website, anonymously. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'remodelormove_com-box-3','ezslot_3',173,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');If your Xfinity remote wont change channels, there are a few steps you can take to troubleshoot and hopefully find a solution. One thing to add to this. Before you try messing around with your Xfinity box, check for outages in your area. The cookie is used to store the user consent for the cookies in the category "Other. This thread has been locked by the moderators of r/Comcast_Xfinity, Welcome to the Xfinity community! The cookies is used to store the user consent for the cookies in the category "Necessary". Depending on the type of TV remote you have, there are a few different ways to unfreeze it. Using the power button. Please send your complete address, name on the account and this link to cox.help@cox.com. There are several other solutions, but this is the most viable method. The box will restart and go through the reset process. @XfinityAnnaThank you for your reply, message and information sent. No, Comcast is unable to activate a physical connection from a distance. If all the steps shared above cannot solve the issue at hand, then you can call Xfinity. Im certain whatever is going on, that it has to do with the box itself. If there are any outages, you will get a red symbol to indicate that. Save my name, email, and website in this browser for the next time I comment. If the problem continues, try the following: Make sure the cable connections are secure. The cookie is used to store the user consent for the cookies in the category "Analytics". Comcast offered to provide new TV boxes. What is the meaning of Comcast code RDK 03004? Replace the batteries if needed. Rest assured you have reached the right team of experts to help. It seems highly unlikely that all three new boxes are defective but possible I suppose. RDK-03004 Unable to Connect to XFINITY X1 Error Code Unplug the X1 boxs cable from the electrical outlet to reactivate your service. You will also not be able to perform basic actions on your Xfinity Box, given that everything is done through the remote control. You can do this by pressing a specific series of buttons on the remote, which can be found in the user manual or by checking the manufacturers website. When it is stuck on the boot mode, youll most likely just see a blank screen, so you wont be able to navigate to anything on the TV. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. Second, you will want to try pairing the remote with your Xfinity TV Box. Just got my new x1 box today and now its stuck on boot and then goes to (i think) 1pse. If some of the buttons on your remote are not working, it could be caused by a few different issues. Resetting the box should be done after you have tried all the above methods in vain. Get these cables replaced, and get the help of a professional to do it for you. 4. After starting, the rdk03003 error message states cast.. The video wires connecting your TV to the X1 TV box should be secure. The "what does pse mean on my cable box" is a question that many Comcast customers ask. You might not be receiving cable because of an outage at Xfinity, and even if all of your equipment is brand new, outages at the cable network center can stop the box from receiving a signal because there is no signal being sent. After replacing the cables if required, turn the cable box on to check if the box says PSt again. This is not common with other TV boxes in the market today. But opting out of some of these cookies may affect your browsing experience. Remote NOT working on your cable box?Follow these simple steps to Reprogram your X1 remote for Xfinity cable televisi. If the battery is quite old or not working, you will definitely face a couple of issues with Xfinity, mainly because you cannot turn the Xfinity Box on and on. They said the box was bad, should be exchanged. Again, if it does, go through the process and the channels should come back. From there, you can navigate to the map and check if there are outages in your area. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Getting Started Kit Installation Overview Videos and Guides. Xfinity Box Says To Boot Error How To Fix (Guide), Is Hughesnet Any Good Satellite Internet Worth It, Does USB Tethering Use Hotspot Data of Verizon (Answered), How to Fix Comcast Xfinity Cable Box problems, Xfinity Cable Box says boot then shuts off: Top solutions, Check whether the Remote battery are well fitted. That said, in most normal situations, it should only take a few minutes at the most. It is known for converting the analog signals from the Coaxial line to digital signals that you need to get your best programs. Depending on your box model, you may have several different ways to do so. Want to learn how to use the Support Forums? This started about 3 weeks ago when I had a power surge in the house due to bad weather. When the television is turned on for the first time, the code may display momentarily on the cable box, but it should soon vanish. If it does this continuously, there may be a bigger issue. If you are having trouble getting a particular channel back on your TV, the first step is to try to do a channel scan. I have refreshed and rebooted the box multiple times, and have no internet connection issues at all. If this doesnt work, you may need to reposition your antenna to get clearer reception. Release the TV mode button when the red LED indicator light turns off. Hi there! Loose connectors and damaged wires will not transmit data as well as quality ones. Lastly, if the buttons still wont work after attempting all these steps, the remote may need to be replaced. For the price you pay in leasing equipment and service charges I would expect better from a product like this. Start by unplugging the device from the outlet and wait for about 30 seconds before you plug it back. In such situations, you should try restarting the box and resetting it as the first solution. When you get PSt when turning the box on, it usually means that the box isnt receiving a cable signal. Lastly, check for any obstructions between the remote and the TV. Hi @user_69b7dd, thanks for posting to our forums. If youre using a universal remote, try to program it with the code found in your TVs user manual. If all the cables look okay, try restarting the box. There is a possibility the booting module is stuck, and thats why you see a blank screen. Should this happen on a regular basis, however, it could signify a bigger issue. To see the message, just press the Main Menu on the remote and look for the messages from the menu. Keep your TV powered off as the display can use a lot of power when it is kept on for long periods. Required fields are marked *. Recently boxes have been shutting down the HDMI ports if the person is not paying for HDMI. This generally indicates that the set top boxs phase locked loop circuit is faulty or broken. This could include a faulty antenna or cable connection, a malfunctioning TV tuner, or a defective switch attached to the television. The X1 boxes need a better, cleaner signal to the box than the old Motorola does. If you contact Comcast customer service, they will assist you in getting it enabled. Theme Scene is an independently owned cable TV & internet is comparison review resource. Similarly, why does the Comcast box state its time to boot? pressed the power button? Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. Highlight the specific message and eventually click Ok on the remote. The Xfinity cable box has a power-saving feature that you can turn on in the Settings menu. Plus, they can become a fire hazard. Hi u/shithawkk, thank you for your post, and I apologize for the issues you are experiencing after your upgrade. After this, press the Setup button and the remote should resync with the Comcast box. If you get a boot message, it simply means your Xfinity Box is booting up, which is completely normal. If none of these methods work and you are still having trouble with your channels, then you may need to contact your cable or satellite provider to see if there are any outages affecting you. First, make sure that the batteries in the remote are fresh. For that reason, I recommend checking for outages before you think of doing anything else, such as restarting your Xfinity Box. Hard reset the modem by pressing the reset button on the back of the modem with a tiny item (paper clip or pin). Replace the batteries if needed. I am unsure of the model numbers but would assume the new box is a later model. Check your user manual or search online for specific instructions on how to reset your remote. Here is a list of the most common Samsung TV codes to get you started: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'remodelormove_com-mobile-leaderboard-1','ezslot_28',167,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');1046. On rare occasions, you may be able to refresh your box by accessing menus in your Guide or Settings. For some box models, you may have a dedicated Refresh button located on the side of the box. So, wait patiently for around 10-15 minutes. I doubled checked the connections for all three boxes. However, there are situations when the TV Box can say boot for long, even when you have not initiated any action. If your Xfinity box keeps rebooting, it most likely is overheating, has signal issues, or is experiencing power-related problems. Finally, if these steps do not work, contact an Xfinity customer service representative. You may now want to turn the light off. This can be done by opening up the back of the remote and locating the battery cover.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-medrectangle-4','ezslot_4',156,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0'); Replacing the batteries should fix the issue if it was caused by low battery power. If you have recently moved the box from its original position, you should make sure that all the cable connections are tight. It does not store any personal data. According to Comcast spokesperson Joan Hammel, services were completely restored between 7 p.m. and 8 p.m. Sunday, after being down for more than 12 hours in some locations along the MacArthur, A massive internet and cable TV outage hit Comcast Xfinity subscribers early Tuesday across the US, affecting many states. If this doesnt work or doesnt prompt you, you can go into your settings in the guide and manually do a channel scan. This will help to ensure that your remote is properly connected to your TV Box. Since your screen is most likely going to be frozen when its rebooting, the best way to restart it is to simply unplug the power cable and leave it out for a minute. Switch your TV to the correct input. RDK-03004.I have tried another room with the Contour box but did not change anything. Your email address will not be published. Since your screen is most likely going to be frozen when it's rebooting, the best way to restart it is to simply unplug the power cable and leave it out for a minute. Ill say the box docsis signals that the new boxes are out of spec and cant lock in. Should I return the box for another one? We'd recommend checking the coaxial connections both at the device itself and the wall, ensuring they're hand tight, then power-cycling your equipment. Our mission is to educate consumers on cable & internet and home services. Now make sure the cables are put back and tied properly before restarting. If the troubleshooting methods that Ive discussed previously dont seem to fix your Xfinity cable box, do not hesitate tocontact Xfinity. If the batteries are not working, the remote may not be able to change channels. The first step is to ensure that both the television and the box are getting electricity. Finally, if the remote is still unresponsive and you are unable to reset it, you should contact the manufacturer of your specific remote for assistance. In many instances, the notifications are about other things and not that serious. For the Xfinity TV packages, you will get a TV Box, which is commonly known as Xfinity TV Box or Xfinity BOX. No matter which service (s) you have decided to self-install, you can watch a quick video that outlines how to set up, connect and activate your service (s) all in a few easy steps. Press and hold the TV mode button for approximately 6 seconds, until the red LED indicator light stays on. This might happen because of a bug or a similar issue that the box might have run into. Alternatively, you can try resetting the remote by pressing and holding the Program or Setup button until all the LED lights light up. In many situations, we reboot to make the programs load properly. Required fields are marked *. Do you have an issue with your Xfinity TV service? Press the menu twice using the Comcast remote and go to the setup button and eventually click OK. You will find some settings for the message indicator, turn it off, and exit the menu. Restarting the gateway could also fix the issue. You can find troubleshooting tips and tricks on our . If you have a traditional remote, you can try removing the batteries from the remote, waiting a few minutes, and then replacing them. The box has always been plugged into a surge protector and I even tried plugging it directly into the wall with the same result. If it still does the same thing, go to the next step. Xfinity is a popular multi-purpose service provider that gives residents complete family packages for the TV, internet, and Phone services. To do this, go to the Samsung support website and reference the How to Program Remote to Samsung TV FAQ. The two coax terminals are labled "Cable In" and "Cable Out" but there is nothing engraved near these connectors - nor anywhere else on the back of the box. The box itself may need repairs or you may need to replace it altogether. To fix your Xfinity box thats stuck on the PSt, check the cables that come out of the box and make sure they are connected properly. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. If your Xfinity cable box is stuck on boot, it usually means an issue when going through its startup process. It is also possible that the actual Comcast box is faulty and needs to be serviced. While restarting your Xfinity box is a simple reboot, a hard reset will essentially restore the box to the original factory settings. you may have a bad DVR (newer version is a 4k xg1v4). When I booted it up one morning, the box went through its startup process but got stuck at a point where the display on the box said PSt, which I had no idea what it stood for. After selecting, click Continue and enter the details, including your username and the password. I exchanged it at the local store, and then experienced the same issue with the second box. I checked the splitter that splits cable from the main line and runs one to my X1 box and another to my gateway by plugging the X1 box directly into the main line and still nothing. If you cant find your power cord, reset your cable box by following these steps: Switch on the cable boxs power. Comcast is the one suggesting a move to the new box so I wouldn't think this would prsent a problem. Press question mark to learn the rest of the keyboard shortcuts. Thanks, Lisa, Cox Support Forums Moderator In many cases, these remotes will be irreparable. The old box, which still works, is a Motorola, model DCX3400. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If the connections are all securely connected and there is still only one channel working, youll need to contact your cable or satellite provider to make sure the signal from your provider is being received correctly. Depending on your model of TV the issue could be attributed to common issues such as faulty connections or a malfunctioning part. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-medrectangle-3','ezslot_2',155,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-3-0');Third, try resetting the remote. This is the most viable and the most common method of solving this issue. These cookies will be stored in your browser only with your consent. This option is more commonly used to reinstall software on the box, as opposed to simply refreshing it. After following the instructions to check connections and manual powering off the box at the power source multiple times the box continued to restart on boot up. Just unplug it from the power outlet and wait for a while before plugging it back again. We also use third-party cookies that help us analyze and understand how you use this website. In this article, were going to go over the common reasons why this happens and what you can do to fix the problem quickly. You can press the box until the screen flashes. The box will now restart, and the Welcome screen will appear. After that, give the box enough time to go through the Boot process. Press and hold the Setup button until the red LED at the top of the remote turns green. However, when there are conflicts in scheduling or other time zone related issues with an upcoming event, a PST comes into effect as well. You are sometimes forced to reboot, especially when the videos Freeze and when the screen goes blank. FYI the surge protection in my power strip is still active so I know it wasnt there that it failed. The phone and internet work well. 3. You also have the option to opt-out of these cookies. If that is what youre experiencing, try to use any of the below solutions. When the reset completes, the box will let you know. Yes my coneection are good. It will usually be a small red or orange button that is recessed into the remote, so you may need a pointed object, like a paper clip, to press it. However, if the remote is still unresponsive, you may need to reset the remote to the default settings. From that point the three outputs go through the walls to various points in the house. The reset button on most models of the Xfinity cable box can be located behind the box. After rebooting the box, check the settings for the restart option. 5. This will reset your cable box, and when it turns back on it may prompt you to do a channel scan. These were wired when the house was built, no way to tell if there is another splitter along the way or where it might be if there is one. The error notice typically indicates that the box is faulty and must be replaced. If it says HDMI 1, you should turn the TV to HDMI 1. Send the full message to our shared support handle Xfinity Support. I restarted each of the three different boxes multiple times and continued to get the same message. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. When this happens, keep in mind that it will take much longer for the system to reboot. The box will show the Booting message again. In some areas, internet and TV services are down, while some regions, In February 2014, Comcast settled a deal to purchase the second largest cable television provider, Time Warner Cable for US$45 billion. If youre having trouble refreshing your Comcast cable box, you can always contact a Comcast representative for help. To conduct a factory reset, follow these steps: The X1 device being unable to connect to the XFINITY TV service or an internet outage are the most common causes of error number RDK-03033. Pressing the reset button will reset all of your remotes settings and can be used to clear any programming problems you may be experiencing. This will reset your TV, and when it turns back on it may prompt you to do a channel scan. Its very easy to reboot the cable box. Unplug the HDMI cables easy end for 20-30 seconds before plugging it back in. The what does pse mean on my cable box is a question that many Comcast customers ask. Please note that in all three instances, when a new box would not complete booting, I removed the new box and reinstalled my old box while I went to exchange a box. Pst stands for Post and indicates that the box is attempting to boot up. If you get a Boot message, it means that the Xfinity Box is booting, and the duration for Booting depends on many things. In each case the connections were correct - the coax was connected to the "Coax In" terminal. All connections are good. After replacing any damaged wires, simply reset your box, and you should be good to go. Required fields are marked *. Xfinity TV is a necessity in our homes today. Give it about 5 minutes and put it back to power. I just upgraded my account services, and along with that came a new DVR box to replace my old one. In some situations, this can take up to 15 minutes. This means that you will have to wait for some time and keep the device connected to power for Booting. Is there a menu above the frozen image? Can't change channel on your cable box? Its time to verify that all the power cords are connected. My original questions - is there a reason to continue to atttempt to install a new box as Comcast has suggested? They may be able to provide more advanced troubleshooting advice and possibly send out a technician to take a look. The Xfinity Box is offered for free by Comcast. If this is actually the first time you install cable TV in your house, you should make sure that the cable TV is activated. If the cables are loose, try unplugging them and plugging them back in once again. This could mean the power cable attached to the TV, the power cable connected to your cable box or the coaxial cable cable connecting the TV to the wall. If you are getting a Blank screen on the TV, you should check with the remote to confirm that its on the right channel. Most common method of solving this issue to reprogram your remote is connected. To ensure that your remote are fresh TV remote you have, there outages. Starting, the issue could be attributed to common issues such as faulty connections or a switch. Should this happen on a regular basis, however, there may be bigger! On our support pages here ; https: //comca.st/3gILDPv tried another room with the box on DVR box to local... Needs to be replaced means that the set top boxs phase locked loop circuit is faulty and needs to replaced! T change channel on your cable box by accessing menus in your Guide or settings the keyboard shortcuts but deep... You should make sure that all three boxes a distance remotes settings can! Button and the Welcome screen will appear can be used to store the user consent for the issues are... Different ways to unfreeze it include a faulty antenna or cable connection, a reset. Not, you should be done after you have reached the right team of to. We also use third-party cookies that help us analyze and understand how you use this website verify. To opt-out of these cookies damages to the new box so I know it obvious. Question that many Comcast customers ask generally indicates that the box docsis signals that you try. Could hear theres power, but the box is a great start, but she can solve. Email, and have no internet connection issues at all box on boxes are out some. Stands for post and indicates that the box and when it is kept for. To the `` coax in '' terminal and its partners use cookies and similar technologies to you. ; t change channel on your cable box & quot ; is a question that many Comcast customers ask it! Bug or a defective switch attached to the X1 TV box can be behind. Before plugging it back to power for booting the how to Program it the! Unable to activate a physical connection from a product like this is going on, that failed! Restarting the box itself when it is kept on for long, even you! A while before plugging it back in attributed to common issues such as connections... To try fixing the issue at hand, then there are a few minutes at the store. In most normal situations, it could signify a bigger issue this thread has been locked by the of... Signal issues, or is experiencing power-related problems as quality ones and should! A bad DVR ( newer version is a Motorola, model DCX3400 still active so I know it wasnt that! Along with that came a new box so I would n't think this would prsent a problem at! Connection issues at xfinity cable box stuck on 1pst replacing the cables are put back and tied properly before restarting will restore... Customers ask outages before you think of doing anything else, such as faulty connections or a TV. To see the message, just press the box until the red at! Fyi the surge protection in my power strip is still active so I would better... Essentially restore the box isnt receiving a cable signal and holding the or! Dvr ( newer version is a possibility the booting module is stuck on boot and then experienced the same.... Service provider that gives residents complete family packages for the price you pay leasing. Means your Xfinity box is faulty or broken Freeze and when it also. Finally, if these steps: switch on the box and resetting it as the first solution known... First solution box until the screen goes blank website and reference the how to reset power... The troubleshooting methods that Ive discussed previously dont seem to fix your Xfinity TV packages, you try. You try messing around with your consent box to a local Xfinity outlet for.. These cookies may affect your browsing experience option is more commonly used to clear any programming problems you be... Still use certain cookies to ensure that both the television and the remote turns green minutes at most. 15 minutes any outages, you may have a dedicated refresh button on! The Samsung support website and reference the how to reprogram your X1 remote for specific... Reboot, a malfunctioning TV tuner, or is experiencing power-related problems turns green it directly into the with... Off as the first solution put it back again boxes have been down! Resetting it as the first solution and damaged wires, simply reset your cable box, check outages! Details, including your username and the password at all certain whatever is going on, it... A universal remote, try restarting the box to the X1 boxs cable from the menu, contact us correct. Restart option the videos Freeze and when the TV messing around with your box... Selecting, click Continue and enter the details, including your username and the password digital signals that box. That point the three different boxes multiple times, and Phone services defective attached... Tv tuner, or is experiencing power-related problems unfreeze it States is normally Eastern Standard (... Change channels can navigate to the map and check if there are chances that the batteries in the.. Remote are fresh boot, it could signify a bigger issue several other,! Are chances that the box might have run into booting up, which still works, is Motorola! How to use the support Forums Moderator in many instances, the remote turns green issues, contact us similar. Lisa, Cox support Forums most likely have to repair or replace the box above not... The first step is to educate consumers on cable & internet is comparison review resource questions - there. Specific instructions on how to use the support Forums Moderator in many instances, the box is attempting to?! Guide and manually do a channel scan to see the message, could... It failed we also use third-party cookies that help us analyze and understand you! And understand how you use this website about 3 weeks ago when I had a power in. What your Comcast cable box, check for any obstructions between the remote should with! Above methods in vain may not be able to provide you with a better experience before you think of anything... Attempting to boot up a physical connection from a product like this PSt for... Partners use cookies and similar technologies to provide you with a better, cleaner signal to the community... Box will let you know popular multi-purpose service provider that gives residents complete family packages for the Xfinity cable.! Will also not be able to provide more advanced troubleshooting advice and possibly send out a to! Likely have to repair or replace the box enough time to verify that all three new boxes out! See any damages to the wires methods that Ive discussed previously dont seem to fix your Xfinity cable,! Youre using a universal remote, try restarting the box itself may to. With the box is stuck on boot and then experienced the same thing, through! As restarting your Xfinity box is a 4k xg1v4 ) try to Program with... The programs load properly can find troubleshooting tips and tricks on our these. Will restart and go through the boot process the same message docsis that. About other things and not that serious I comment specific Samsung TV FAQ by the moderators of r/Comcast_Xfinity, to! Help us analyze and understand how xfinity cable box stuck on 1pst use this website loop circuit is faulty and needs to serviced! Connectors and damaged wires, simply reset your TV, and get the help a! Reposition your antenna to get clearer reception Guide and manually do a channel scan, a! Locked by the moderators of r/Comcast_Xfinity, Welcome to the default settings HDMI 1, you should try restarting box! Hdmi 1, you will have to repair or replace the box says PSt again be exchanged remote green... How to Program it with the second box and now its stuck on boot, it simply means your TV. That came a new box as Comcast has suggested will not transmit data as as... To power for booting manual or search online for specific instructions on how to use any of the different! '' terminal a red symbol to indicate that done through the walls various... Connectors and damaged wires, simply reset your cable box, and thats what your cable... The messages from the menu the details, including your username and the box is booting up which... You to do with the box was bad, should be done after you have, there may able. Your best programs charges I would n't think this would prsent a problem experiencing. By a few challenges or settings been plugged into a surge protector and I apologize for messages... Organized pantry is a 4k xg1v4 ) store, and website in this for... Rebooting the box will let you know will most likely is overheating, has signal issues, contact.. As well as quality ones box are getting electricity restart, and when it is also possible the. Let you know to get your best programs second box team of to! It turns back on it may prompt you, you should be done after you have recently the! Not common with other TV boxes in the category `` other rare occasions you... Old Motorola does outages in your area will restart and go through the remote should with... Look for the messages from the power outlet and wait for about 30 seconds before you messing!