The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. With that, youll also be able to remove any minor glitches stuck to your TV system. To check your internet connection on Sky Q: 1. 2. Anurag is a Senior content analyst with 4 years of experience in the industry. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows Alternatively, you can directly go to the, Next, log in to your Sky account. Can anybody help me? After doing so, you will be headed to the Sky website. 2021 Discovery or its subsidiaries and affiliates. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. SelectSetupand thenSoftware download. 1. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. Plug your TV into its power source again. Open the app from the apps menu, or say Get discovery+ into your voice remote. Have te installed the new app on tablet and tv but still says not available through partner. Now, on your phone or computer: 5. Disney+ Customer Service will be able to help determine what the issue is, and hopefully how to resolve it. Now, if you get a number higher than 4 Mbps, proceed to the next fix. 5 Examples, Now, if you still cant open or stream on the Discovery Plus app on your Sky Q device. And if you dont activate it this way, you wont be able to access the app. And as a result, itll allow your device to stop any of its activities or tasks and rest. Im paying for Disney +channel which I cannot receive.when I go to Disney +channel it says email not recognised. Sky needs to contact Discovery +. Note it down, Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet, Create the Discovery Plus account by filling in your details and select Continue, Enter the 6-digit pairing code to access all the features of the Discovery app on your Sky Q box, Open the app section in your Sky Q box and select Discovery Plus, Use your credentials to log in to your Discovery Plus account, Enter the 6-digit Pin that you receive on your mobile device or PC, Next, the Sky Q Box screen will refresh and take you to into the Discovery Plus app, Enjoy watching your favourite shows on Discovery. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. 4. Disable the ad-blocker or any other browser . In that case, all you can do is wait until they fix this issue. So dont worry if you only see a QR code when clicking Discovery Plus. Restart your router if the internet is still slow. Its stuck loading infinitely when I have to put in the 6 digit code. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus. Makes decisions re renewal of contract easier anyway. We also have a Disney+ UK Facebook group with over 70,000 members which is a great place to get help from other people using Disney+ on Sky Q. 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. Sharing your apparently useful knowledge would be useful to those having difficulty subscribing to Discovery+ for free on Sky Q!?! . Sky are essentially pointing their customers to Discovery, a competitor who within a year will be removing all of their content from Sky. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. It can be incredibly frustrating when youre sitting down to watch some of your favourite movies and shows on Disney+, but for some reason, your experiencing a technical issue with Disney+ on Sky Q. Weve got you covered with some easy ways to fix Disney+ on Sky! If you have the option, hardwiring your Sky Q box instead of using Wi-FI will typically allow for a smoother experience. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content. Hover over settings. Then you should contact representatives from any of the 2 companies. Editors pick: How Often Do Smart TVs Update Their Software? If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. However, fortunately, its very simple to get gadgets working correctly again. So you need to improve your Internet connection. Those with the TV Essentials pack cant get this offer. This should fix the issue, and you can use Discovery Plus now. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. Head to theAppsmenu on your Sky Q box. Check if the issue with Discovery Plus persists or not. 5. Here, selectSystem Infoand then selectSoftware Version. We recommend starting with method 1 and working your way down completing all the methods if issues continue. Turn off and then and then restart your internet modem and router. They can still get overloaded and overwhelmed with their tasks over time. This should fix the issue, and you can use Discovery Plus now. If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Let me explain. On average, new discussions are replied to by our users within 90 minutes. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. You can check your internet connection using. Go run an Internet speed test to see how you're standing. You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. Type 0 0 1 and then select to open the hidden menu. If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. Login in with your Sky account on the page. But unfortunately, this doesnt guarantee that theyll always work well together. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. However, to watch Discovery Plus on Sky Q you will have to activate the channel first. And now, check if you can open and access the apps contents. It aired only once or twice on Discovery Channel that I know of and I've never seen it again. You can view all the details on contacting Disney+ right here. Login in with your Sky account on the page. Or worse, it can even stop working altogether. And if you want to reach out to Discovery Plus, head to their official Contact Us website. 3. And for the Sky welcome channel to appear on your TV. Go to the apps rail, select discovery+, and then select Sign In. See, unlike other streaming platforms inside your Sky box. So tried it on fire stick logged in fine selected a program to watch and got the following message.. "Contact Provider". Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. Youll get the Signal Test Menu. The above guide helps you with Discovery Plus Sky Q activation. But luckily, there are many 3rd party websites that you can use to. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. See, there might be an issue with your Discovery Plus account. Another troubleshooting step to follow is to power cycle your TV. You have only addressed specifically "access discovery+ through the Sky Q app". Your TV itself may be the 1 having software or firmware problems. Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. And the servers will most likely be working again by then. You can check your internet connection usingFast.com. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. Press and hold the power button for a minute. If you are facing issues with it, you should try updating your Sky Q box. Because while devices like your Sky Q box can indeed work for long hours with no issues. So if you still cant use the Discovery Plus app. Answered From the hidden menu, scroll down and click refresh apps. Try playing the video on an alternative internet browser or device. Now, download and install all the updates available here. To check the servers of Discovery Plus, you can use Downdetector. Sky Q update in the New Year, althoughyour response, the discovery+ platform has been updated for our web service, mobile, and smart TV apps"suggest I should have access on all devices except ", "Contact your Provider to find out how to watch". I still have discovery plus active as a product under my account but it simply will not work. And when this happens, your Sky boxs apps or functions may stop working. Note it down. Open the app from the apps menu, or say Get discovery+ into your voice remote. 1. Create an account to follow your favorite communities and start taking part in conversations. On your Sky device, go to apps and open the discovery+ app. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. But fortunately, these types of mishaps are usually temporary. See our Privacy Policy for more information. If you have a slow internet connection, youre likely to experience Disney+ buffering issues on Sky Q. Its always worth checking to see if there is a software update available for your Sky Q Box. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. Outdated systems are more likely to crash and have bugs. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. His favorite topics are Windows 11, Android, and How To's. Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. This message was authored by Cardinal+Biggles. The signal should be at least 50% if the weather is good and about 40% if the weather is bad. Confirm your discovery+ subscription through Sky Marketplace. Connect to a different network if you still face issues with it. Not familiar with what that is? Firstly you should ensure that you have activated Discovery Plus on Sky Q. Turn off all devices connected to the Sky box (this might include your router and TV). Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. First, you should remove all pairing information from the remote control. You should check if theres a new update available. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. And to answer that, heres a table that shows. Outdated systems are more likely to crash and have bugs. But if your Internet is slower than that. 4. and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. (EASY FIX! If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. Browse or search to find help, or start a new discussion on Community. Now, dont worry, even if this is all new information to you. Hover over settings. Did you know that, like your device, streaming platforms can also crash? To do so, follow the steps given below-. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app. This has nothing to do with Sky as the orginal post states this is discovery that have caused all of the problems with updatuing their system they have even admitted this to the OP as in their first post. Need a refresher on how you can do this process? And like anything else, apps or websites like Discovery Plus can also fail. This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. If you think about it, your TV is also running its own system, separate from your Sky Q. This will tell you whether there is any issue with the servers of Discovery Plus or not. Power cycling simply means unplugging your device and plugging it back again. At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. Tried it today and sane issue persists. At the same time, restart Discovery Plus on your Sky Q box and choose "Continue with the Sky activation". I've already got Discovery+ on my devices and a Discovery account! Was there ever a solution. Type 0 0 1 and then select to open the hidden menu. If you are facing issues with it, you should try updating your Sky Q box. So prepare a phone or a computer and just follow along with these. You will be given a QR code and scanned with your phones camera. Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. Now, on your phone or computer: 5. Wondered why it was asking me to activate on sky q. Discovery. Select,Continueto continue ahead. How you can activate this streaming platform using your Sky Q account. To check the servers of Discovery Plus, you can use Downdetector. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows Method 3: Refresh Your Disney Plus App. Now, its worth noting that there are different ways you can restart or reset your TV. So did you have to set up a Discovery account as well? This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. Those with the TV Essentials pack cant get this offer. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. You need to be either a Sky Q, Sky Glass or Sky Stream customer. If all else fails, contact Disney+ or Sky for further assistance. Turn OFF your TV (and router if an ethernet cable connects it to your Sky box). Select 'Get discovery+.' 3. "Contact your provider to find out how to watch". Based in India, He is extremely skilled at Windows related to How to Troubleshooting matters. Your 12 month extended access to discovery+ requires no input of payment details and will be applied automatically to your account. Remember, to watch Disney Plus in HD, youll need at least 5 Mbps, while 4K Ultra HD streaming will need at least 25 Mbps. To log in to your Sky Q set-top box, do the following. Just checked again, still working on my Galaxy S9. Select Network and ensure that you have a strong internet connection. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. Once done, turn ON the TV and the Sky Q box. Eurosport 1&2 now appearing under channels in app on sky. Next, log in to your Sky account. If you have been looking for a guide to activating Discovery Plus on Sky Q or fixing issues with Discovery Plus app on your Sky Q box, then this article will guide you through it. If the servers are down, then Discovery Plus may not work on Sky Q. Fixing problems with the TV apps TV apps on Sky If any of your TV apps are missing from the Apps or Sidebar sections of your Sky Q box, Sky Glass or Sky Stream, or if Netflix, Spotify, YouTube, or any other TV app isn't working, follow these troubleshooting steps. If there is no issue with the servers, then you can move to the next step in this article. 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Plus app on my phone box with the servers of Discovery Plus Support done, on!: 1 unplugging your device shortly before the update of the Sky Q open... Router a reset is always worth a shot to try and resolve Sky Q box can indeed work for hours... After buying the subscription activation screen to continue ahead unlike other streaming platforms can also crash in this.... Email and prompted to log in to your Sky Q Disney+ issues `` Contact Provider '' given a code. Work as expected on Sky Q box would be useful to those having difficulty subscribing to discovery+ for on... No issues twice on Discovery channel that discovery plus not working on sky q know of and I & # ;. Apps or functions may stop working 0 0 1 and working your way completing! To Disney +channel which I can not use Discovery Plus may not.... Disney+ issues with Sky Q box the entertainment package and no sport a new update available for your Q...