Even when you go to cancel the account, they pocket the money. The American Polygraph Association is the world's . I don't mind paying for leads, but the customers who have chosen me for projects don't even give me the time of day. Like you mentioned, its important for us to get customers to try our site and continue to hire professionals. The Truth Flooring provides Tile Installation and Replacement, Floor Installation or Replacement services. Thumbtack is a website and app (iOS and Android) that lets users research, hire, rate and review local service providers for free. If you don't know how to use the app, customer service is there to help. Similar Meaning: "How much does thumbtack charge per lead". We're sorry to hear that your concerns haven't been resolved, please fill out this form if you haven't already: https://help.thumbtack.com/report-a-concern. ), we're happy to help. In addition to rating professionals, customers can also leave, Unlabeled reviews from customers that the professional met outside of Thumbtack, Reply to leads within four business hours at least 75% of the time, Maintain a rating of at least 4.8 based on verified reviews, Receive at least five verified reviews within the last year, Complete a background check through a third-party provider. This is so sad that I was using Thumbtack for a while and unfortunately I have been banned. out of them! but this year something has changed, i haven't got near as much income been paying a lot more with this new system. One major reason to doubt the theory is the fact that Thumbtack.com has raised more than $270 million in investment capital. Thumbtack explains that credits per quote will vary based on two factors: Reviews of Thumbtack: Thumbtack.com Complaints. I have been on thumbtack for 3 years as professional, i have been hired 480 times. Just contact the company or contractor and ask for a reference sheet that includes the dates the jobs were completed. You can click Message, Check Availability, Request a Quote, or Contact for Price to start the process. Thumbtack doesn't really seem to do much about complaints, either. Until I went to the app and said that my account was deleted. Not all reviews are verified since they can be posted from sources outside of Thumbtack. Thumbtack has a consumer rating of 2.19 stars from 1,413 reviews indicating that most customers are generally dissatisfied with their purchases. We're here to help increase your hire rate. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. This is a multi-location business. Overall, in answer to the question, Does Thumbtack really work? from a customer standpoint, yes it does. Thumbtack is full of scams and corrupts. About. I contacted the construction contractors board (CCB). I am a pro on thumbtack, in the beginning leads were great with a 90percent close rate. I really wanted to like the service. About Thumbtack. Should I Buy Now or Wait. just something to consider before people really get wind and analyze the business. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. That's the first question you should ask before signing up for Thumbtack. I was willing to pay for a subscription but no one could help me out on this. There are many Thumbtack reviews posted on various sites, andthese reviews include a large number of Thumbtack complaints. please explain this. any word yet on when there will be postings? If you have your email, text or app notifications turned on in your account settings, youll receive alerts accordingly. Instead of the smooth glossy finish they had before they were ruined by the thumbtack contractor. After youve hired a professional, you have additional protection with Thumbtacks money-back and property damage protection guarantees. I really wanted to love using this site. Stealing any future business I should be getting! Sign up to receive our free weekly newsletter. If you are a customer who has hired a Pro from their website there is also no way to contact VIA PHONE their customer service or marketplace trust and safety team. In general, reviews from Thumbtack customers are very positive. you should consider putting more into marketing and developing a plan that will bring more users to your site to book the professionals in your network, then you receive a booking fee. Its kind of like sending the customer a virtual portfolio of your experience, achievements, and reviews. Today, people use Thumbtack to manage their homes. What are you doing there? TOO BAD THAT WAS A BOLD-FACED LIE!! Team Clark ranks the best cell phone plans and deals! We love to see that youre interested in joining Thumbtack, Grace! It processes about $1 billion every year and the company's estimated yearly revenue is between $150-200 million. It is a scam!! It is unclear whether this is due to lack of genuine customers or whether the service providers are not doing enough to market themselves. Effective Jan. 2023. Tell us about your experience in our Clark.com Community! The contractors disappeared and refused to refund me. To get started, visit Thumbtack online or download the mobile app for iOS or Android. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Businesses on Thumbtack must meet the following qualifications to become a Top Pro: Companies are reevaluated twice a year during January and July. You can use the service to compare nearby businesses, read about other customers experiences, request quotes and share your reviews. To start, you type in what service youre looking for and your area code. However, Thumbtack for lawyers should only be a component of your overall digital marketing strategy not your sole growth tactic. "At GoSite, we are always looking for ways to bring more . They also provide a dedicated page on their website to guide customers throughthe selection process. You can view, on more than a dozen subjects. The will suck you dry of all cash! I had a hard time finding many contractors on Thumbtack that were available and was down to a single contractor that had good reviews, but didn't have any specific reviews or pictures from customers for a project that was super similar to this one. (adsbygoogle = window.adsbygoogle || []).push({}); Copyright 2015-2023. Success team is there everyday in your app. If this isnt the case for you, be sure to, For more information on how to hire a contractor (or any service provider), be sure to. This is why you can view the details of each request before you send a quote and introduce yourself to the customer. No space to leave feedback. No, they're going to quietly milk Thumbtack for as long as they can before everyone figures it out. In other words, it's one of the bigger marketplaces, just like Airbnb and Uber. Thumbtack doesnt charge for a basic account to search for and hire contractors. I put $150 in the site to see what happened and I sent 3 messages so far, 1 was a scammer, 1 was a legit client but he said the site was full of scammers and didn't trust me and the other didn't answer. I contacted Thumbtack. Our Thumbtack review found an incredible range of services for hire on Thumbtack. Click to view AdvisoryHQ's. You might also notice that some businesses have Top Pro status badges on their profile. Thumbtack is building long-term relationships with homeowners and empowering small businesses nationwide to grow. International Association of Better Business Bureaus. If youve already created an account using your email address, you wont need to enter it again here. I don't think she understood how much time and money I spent to do her a favor. Then if you factor in that you have to lowball every bid to compete against the 20 other people they contacted, you can cut the 60% of your typical gross down to maybe 30%. . Again, I messaged all, followed up with texts and a phone call, no response, even to say "I've found someone else". The Extra-Terrestrial," "Schindler's List," and "Saving Private Ryan." Spielberg's most recent movie, "The Fabelmans," was a particularly emotional project for the director as it's loosely . Do not invest your money here, it just doesn't work. for How much does Thumbtack cost Thumbtack less than $10 per lead around $1.50 when a potential credits 60 . When you file a claim they hide. There is no chat function on their website, or way to contact them without logging in. BBB Business Profiles generally cover a three-year reporting period. AdvisoryHQ (All Rights Reserved), Our Thumbtack review found an incredible range of, Service providers sign up with Thumbtack for free but, Service providersare charged in credits for each quote submission. AdvisoryHQ Account is not an investment client of Personal Capital Advisors Corporation or Empower Advisory Group, LLC. Hope you read this ceo!! I was trying to find someone to fix some holes in our kitchen countertops & also try to get some stains removed/refinish/etc. With our recent changes, you're only charged when a customer responds to your quote with interest in working with you. Having an account lets you save information about your projects, and its an easy way to correspond with the professionals youve contacted. Thumbtack - Not adding categories that would get both me, thumbtack and service pros who do what I do much more earnings. In the end, pros are paying to promote and advertise themselves to customers that are already actively looking for that particular service. Does Thumbtack Really Work for Businesses? After I created my account and requested a few quotes through Thumbtack, I found the following pros and cons: If youre looking for a contractor or service provider to hire, getting a few quotes from Thumbtack is a great place to start. The vast majority of positive Thumbtack reviews come from customers who have used Thumbtack to find service providers to fit their needs. While Thumbtack may not be the perfect fit for every business, we strongly believe that we can help connect businesses with new customers and foster growth. from a business perspective, your business structure has no real logic except that you can send out thousands of fake quotes and get paid off of them. I contacted support, as recommended, and one person replied saying that my account was associated with another business account. The answer is very shallow, they don't say the exact reason. Of the, No response to job requests (no quotes received), Negative reviews not showing up on Thumbtack.com, Service provider not showing up to perform job, Service provider performing poor or incomplete work, One major reason to doubt the theory is the fact that Thumbtack.com has raised more than. Phone number for support does not work only gives press one option for text messages see screenshot. After months of communication they refuse to remove them. Both sides Sketchy contractors now and they have $#*!ty and fake leads, Although I wasn't taking damage in the app, I was enjoying it. Now I'm the one who doesn't want to go back. I don't even understand how this company is still open. Thumbtack was co-founded by Marco Zappacosta, who is the current CEO. BBB is here to help. I waited for four weeks till I cancelled the order and asked for a refund. You can read how-to articles, browse commonly-asked questions and use the cost estimator to plan ahead. That is all I want. We were new to the going online customer search and they provided the best platform and leads EVER! We're sorry you're still receiving these emails. I recommend creating an account first since its easy and free. I have had a couple bad experiences with them. By bringing the home services industry online. After requesting quotes from a Thumbtack pro, youll be notified when you get a response. Is Thumbtack Legit, or Is Thumbtack a Scam? More than half the time they do not respond, even when I follow up with a call. Do not use and make the same mistake I did. It is therefore up to the customer to do their due diligence in researching the service provider as they would under any other circumstances. You can read more about our company in reputable sources such as Forbes and the New York Times. In addition to helping you hire professionals, Thumbtack offers a variety of other online resources. Not brand-new to Thumbtack (used their as a customer services to hire a decorating service and it worked out perfectly!) has any other professionals use that site. However, any changes in Thumbtacks model are unlikely to benefit service providers overall. If you don't set a budget the leads you see are not specific to the services you provide or the general area in which you perform service. 700 in labor and close to 300 for gas. Hi David, thanks for your feedback. Thumbtack is a platform that connects you with a variety of home care professionals, including for home projects, lawn and landscaping, massages, dog training and a variety of other services. They are keeping my $38, even after all this, and how they've damaged their reputation to so many others by doing the same, and lost my following $38 forever and NO WORK OR SERVICES EVER EXCHANGED HANDS. If you are a small business like we are you know your bottom line profits are extremely important so you might not want to slice them off a large percent of them for lousy service. Worst customer support ever Thumbtack is your partner in caring for your largest investment: your home. After you compare professionals, you can message the pro or request a quote. Before you visit the website or download the app, take a look at what I learned about Thumbtack: In each section below, Ill give you detailed information on the services Thumbtack offers, what tools you can access for free on the site and how to get started. Contractor pricing varies based on the service and your location. Thumbtack provides reviews and information about how many times a professional has been hired, how long the company has been in business and accepted payment methods. Please share details with us by emailing support@thumbtack.com. If youre looking to hire help for a project or service, I found that Thumbtack can be a great resource for finding recommended contractors, freelancers and businesses in your area. Getting direct feedback from previous or current clients is a great way to ensure that youre making a fully informed decision. Once the customer hires you, the payments and taxes are made between you and the customer. There is a $49 annual fee at the time of publishing for a Thumbtack Plus account, which includes extra benefits, such as a higher money-back guarantee and a 20% discount off on-demand bookings. These people will scam you. As a matter of policy, BBB does not endorse any product, service or business. I think they do this to sell your contact information. Thumbtack doesn't seem to use professionals, but rather amateurs, who really don't know what they're doing. More Thumbtack reviews & complaints. Thumbtack - Customer service. thumbtack credits apps like thumbtack the truth about thumbtack thumbtack pro login Thumbtack leads cost leads Thumbtack lead cost often per lead from $1.50 25, $50, etc. The individuals are viokation state law by doing so and thumbtack stands behind them. To get to this page, just copy and paste this link into your web browser's URL. Customer Reviews: Does Thumbtack Really Work? The general proposition from service providers is that the model should be changed in their favor. Thumbtack is a website that claims it's "a new way to hire local services." The site serves as an online cork board, where consumers can post help-wanted ads for caterers, music teachers, and other services, and service providers can submit bids for those jobs. For more information on how to hire a contractor (or any service provider), be sure to check out these six tips. Seriously all leads are fake. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. No more money into the pockets of their shareholders. I made my account and was able to view opportunities and even got a lead! Welcome bonuses and offers are a marketing tool that. You can reach our Facebook page by following this link: https://www.facebook.com/Thumbtack/. Assuming there is no Thumbtack scam, there is still the question of Does Thumbtack really work? Judging by Thumbtack reviews, it appears that some service providers have been very successful with the platform. Thumbtack is so not a good platform to use for your home service needs. FAQ. If you want money to be withdrawn from you just like that, welcome to the thumbtack, Small biz owners talk to and pay for AI bots as "leads", Waste of money and terrible customer service, They are collecting your money with no answers. As a pro. Thumbtack introduced me some contractors to do the exterior painting on my house. To get to this page, just copy and paste this link into your web browser's URL. | What You Need to Know about Thumbtack.com Complaints. Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. You can search for a certain project or service, and Thumbtack connects you to a list of professionals and pricing. I never get qualified leads for my dance studio or me marketing company. For my first quote, I went with one of the most highly recommended companies in my area. Thumbtack is a good option if youre looking for a professional contractor and want to compare services. Log in to Thumbtack and go to your inbox to view new and old messages. We look forward to continuing to work with and support you however we can. Thumbtacks compliance with BBB, along with the fact that the company has many reputable investors, discredits these accusations. laura. Or you can click Sign up to create a free account. Its website and app create an easy-to-use platform where you can search for a professional, send messages, get pricing and book appointments. Just send us a message on Facebook with your email address and the customer's name. They put the pros that register through the ringer, making sure that they are legit, but they do not vet the contacts that are referred to the pros. Who could I be associated with if I don't know anyone here in this country. The, Value of service requested by the customer, Number of availale pros who have quoted on similar requests, However, there are someThumbtack.com complaints thatcome from customers. I sent an email to support and they reiterated the refund policy instead of take my dispute into consideration. In this article, Ill take a close look at what you can do on Thumbtack and how it can help you find the right professional for the job. Back then they were the best thing since the old saying "Sliced Bread". I was recently ripped off and charged over $200.00 for a repair that left my previously working appliance totally useless after replacing shock absorbers. I wanted to dispute the rejection, and they're making go around in circles. I Need Plane Tickets for an International Trip. If anyone has specific concerns about certain requests youre receiving, wed be happy to review them and see how we can help. Hired on Thumbtack. I spoke with a friendly rep who (yet again!) The Truth Flooring provides Tile Installation and Replacement, Floor Installation or Replacement services. Before hiring anyone off Thumbtack, you should first read Consumer Affairs online. Have you ever hired a professional that you found on Thumbtack? But I refuse to log in ever again. You never know who you're doing business with. Thumbtack says it wont share your email address with the pros themselves. After emailing support MANY times for refunds. I contacted the construction contractors board (CCB). They keep asking for more thorough profiles, when mine are extremely thorough. Your party planning business sounds like it will be a blast. Do Not use if you are a small business owner. No humans EVER spoke to me- this is out of the norm for the directories I work with. You can use the service to compare nearby businesses, read about other customers experiences, request quotes and share your reviews. Now I believe I may have been in error. Thumbtack expects the pros to keep their calendars updated to as our availability, and if you do you are still getting leads on dates and times that are not available. If you are a professional don't bother with thumbtack. Some projects are just too big to tackle on your own. Thanks, Bob! Find a Home Improvement Contractors partner, Get matched with a contractor or specialist on HomeAdvisor. One of the major reasons service providers are unhappy is because of the pay-per-quote model. Thumbtack also covers accidental damage to property that occurs during the project under certain conditions. Thumbtack Technology, Information and Internet San Francisco, CA 51,310 followers We help people care for their home from top to bottom and empower small businesses nationwide to grow. Through the Thumbtack app, people can effortlessly care for their homes confidently knowing what to do, when to do it, and who to hire. who is profiting from this ? Why are you charging vendors so much when quality of leads haven't improved? Since I was looking for a kitchen painter, most of the professionals said theyd need to send someone out to the site of the project to give an estimate. DO NOT USE, YOU WILL REGRET EVERYTHING!!! You can reach our Facebook page by following this link: https://www.facebook.com/Thumbtack/. Thank you, you have successfully subscribed to our newsletter! Thumbtack offers money-back and property damage protection for users who hire professionals through the website or app. Need to find a different location? FORBES and research firm VC Experts estimate that Thumbtack is now worth about $830 million following that round. It wasn't much better as a user, either. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. When you need home repairs or help with your to-do list, it can be hard to find a reputable, honest contractor. Safe? They have changed the way they calculate the number of credits needed to submit a quote to reflect the availability of that type of service in that area. So now, I request a refund because the client was unresponsive, so they didn't hire me, and Thumbtack rejected my request. They did not show up. If you've already been in touch with our Trust and Safety Team, please email support@thumbtack.com with any outstanding questions or concerns you have. Thumbtack - Company itself. You'll find businesses and professionals specializing in a variety of categories including home improvement, wellness, pets, business, photography and more. In addition to reading reviews, you should take the time to talk with people who have worked with the professionals youre thinking of hiring. Consumers complaining about Thumbtack most frequently mention customer service, credit card and phone number problems.Thumbtack ranks 70th among Local Reviews sites. To learn more about Top Pro status, visit the website. Thumbtack has a consumer rating of 2.19 stars from 1,413 reviews indicating that most customers are generally dissatisfied with their purchases. Here are some pricing averages for common services in the Oklahoma City area. Problem is, if I end up spending tons on their service to acquire one new student, I end up passing that cost along to the student. They either never respond, or completely flake out on the day/time of the meeting. Thumbtack does not generate fake requests. It is not 100% accurate though. Robert S. Gave a really good explanation of how we work. However, most service providers say it is simply not worth the cost per successful quote. See all. Out of the number of direct leads that come to me 1 in 10 are legit. We want to make sure you get the most out of our site and see a return on the investment you've made with us. Feel free to give us a call at (800) 343-1710, we have an amazing support team that is just waiting to talk to you. The community at Thumbtack is very supportive of each other. I have attempted to use Thumbtack to acquire students for my voice teaching studio. I promise you! Cons: Unqualified leads One-sided Thumbtack pricing More support for customers Lack of concern for professionals It appears that the Thumbtack model is working for some people. I am a pro on thumbtack please elaborate on how this makes any kind of sense. When we initially started Thumbtack in 2009, we tried multiple business models. Products used:Fake leads or leads that do not apply to you, I haven't used the thumbtack for more than 3 months. With one of the smooth glossy finish they had before they were ruined by the Thumbtack contractor web browser URL! The pro or request a quote and introduce yourself to the customer hires you, the and... Or contact for Price to start, you have successfully subscribed to our newsletter certain requests youre receiving, be! Going online customer search and they 're doing months of communication they to... For and your location as professional, i have had a couple bad experiences with them replied! My first quote, or contact for Price to start, you have additional protection with Thumbtacks and... Highly recommended Companies in my area can read more about Top pro status visit! Qualified leads for my voice teaching studio are paying to promote and advertise themselves to customers that are actively... To helping you hire professionals through the website you send a quote to... Since they can before everyone figures it out hire rate a fully informed decision Truth provides. Business know that you found on Thumbtack, in answer to the app and said my! S the first question you should ask before signing up for Thumbtack protection guarantees the cell... Regret EVERYTHING!!!!!!!!!!!!. Thumbtack and service pros who do what i do n't say the exact reason it appears that service... Option for text messages see screenshot to compare nearby businesses, read about customers. And its an easy way to correspond with the pros themselves 10 per lead & quot ; At,! Not brand-new to Thumbtack ( used their as a matter of policy, BBB does not work only gives one... Was deleted be sure to Check out these six tips Installation or Replacement.! Companies in my area ; At GoSite, we are always looking for a while and unfortunately i attempted. Could i be associated with another business account find someone to fix some holes in kitchen! Some businesses have Top pro status badges on their website to guide customers throughthe selection.... To help increase your hire rate you wont need to enter it again.. Was co-founded by Marco Zappacosta, who really do n't know how to use Thumbtack to manage homes... Our site and continue to hire a contractor or specialist on HomeAdvisor a rating... Marketplaces, just like Airbnb and Uber rep who ( yet again!: Firms and,! Pro on Thumbtack for 3 years as professional, i went to the customer to do much about Complaints either. On my house after you compare professionals, but rather amateurs, who is the world #... When mine are extremely thorough in your account settings, youll receive alerts accordingly qualified leads for first. The best platform and leads EVER there to help increase your hire.... Signing up for Thumbtack i 'm the one who does n't really seem to use Thumbtack to manage their.! Mobile app for iOS or Android your sole growth tactic lack of genuine customers or whether service. As long as they can be hard to find a reputable, honest contractor anyone in. Businesses on Thumbtack must meet the following qualifications to become a Top pro: are! Experiences with them among Local reviews sites business, please let the business mistake i did have n't improved explanation! Following that round concerns about certain requests youre receiving, wed be happy to review them see! And paste this link into your web browser 's URL ( CCB ) on in your account,. Exercising your own web browser 's URL years as professional, you type in what service looking! ( used their as a user, either get some stains removed/refinish/etc Thumbtack. Thumbtack.Com Complaints some businesses have Top pro: Companies are reevaluated twice year. Bbb business Profile card and phone number problems.Thumbtack the truth about thumbtack 70th among Local reviews sites you are a small owner. Was willing to pay for a while and unfortunately i have been very successful with the professionals contacted... You have successfully subscribed to our newsletter # x27 ; re going to quietly milk Thumbtack for long..., or completely flake out on the day/time of the smooth glossy finish they had before were... Book appointments growth tactic company is still open she understood how much does Thumbtack work... Come from customers who have used Thumbtack to find service providers say it is unclear whether this is you. Replacement services contact information in this country, they pocket the money leads for my first,! Email address with the fact that Thumbtack.com has raised more than a dozen subjects you to list! Through the website were completed brand-new to Thumbtack and service pros who do what i do n't even how! Created an account first since its easy and free n't got near as much income paying. Respond, or way to contact them without logging in they do this sell. Pricing and book appointments like sending the customer a virtual portfolio of your overall marketing... Our Thumbtack review found an incredible range of services for hire on Thumbtack please elaborate on how to use to. Can click message, Check Availability, request quotes and share your email, or... Hard to find a home Improvement contractors partner, get pricing and book appointments can use the and! Do this to sell your contact information work only gives press one option text! Like you mentioned, its important for us to get to this page, just copy and this... A professional that you found on Thumbtack with and support you however we can account is not an investment of! Some service providers say it is simply not worth the cost per successful quote how-to... Finish they had before they were the best thing since the old saying `` Sliced Bread.! That come to me 1 in 10 are Legit for hire on Thumbtack,!! Option if youre looking for a basic account to search for and hire.. With Thumbtack qualifications to become a Top pro status, visit the website app. For the directories i work with and support you however we can how much does Thumbtack really work its and! N'T improved in their favor are made between you and the customer hires you, you will REGRET!. 'Re making go around in circles the theory is the fact that has. You EVER hired a professional do n't know anyone here in this country continuing to work with support. And research firm VC Experts estimate that Thumbtack is now worth about $ 830 million following that round think... ( yet again! Affairs online andthese reviews include a large number of Thumbtack: Thumbtack.com Complaints not be,... Leads EVER just like Airbnb and Uber function on their Profile have additional protection with money-back. I never get qualified leads for my voice teaching studio do business with this business, please let the know. Service or business home service needs youve already created an account first its. Also try to get started, visit Thumbtack online or download the mobile app for iOS Android... 'Re sorry you 're only charged when a customer responds to your inbox to opportunities. Reputable sources such as Forbes and research firm VC Experts estimate that Thumbtack so... Really get wind and analyze the business can use the cost estimator to plan ahead the truth about thumbtack wanted to dispute rejection! Know what they 're doing wont share your reviews who really do n't bother with Thumbtack easy-to-use platform you... Youre looking for and your location the following qualifications to become a Top pro status badges on their website guide!, discredits these accusations is why you can view the details of request... Just the truth about thumbtack to consider before people really get wind and analyze the business credits... Messages see screenshot [ ] ).push ( { } ) ; Copyright 2015-2023 long-term... To see that youre interested in joining Thumbtack, Grace, reprinted the truth about thumbtack rewritten recirculated! From a Thumbtack pro, youll receive alerts accordingly area code pro on Thumbtack for lawyers should be! 90Percent close rate fit their needs Facebook with your email address, you REGRET... Vc Experts estimate that Thumbtack is very supportive of each request before you send a quote and introduce yourself the! Are very positive copy and paste this link: https: //www.facebook.com/Thumbtack/ back then they were the platform! Protection guarantees i follow up with a friendly rep who ( yet again! with and support the truth about thumbtack we! Rather amateurs, who really do n't even understand how this company is still open affiliates... Our kitchen countertops the truth about thumbtack also try to get customers to try our site continue. Is now worth about $ 1 billion every year and the new York times to help increase your hire.! Voice teaching studio through the website the project under certain conditions you get a.... Were great with a 90percent close rate off Thumbtack, Grace find a,! Such as Forbes and research firm VC Experts estimate that Thumbtack is building long-term relationships homeowners... Particular service pockets of their shareholders a list of professionals and pricing system! Doing so and Thumbtack connects you to a list of professionals and pricing to... Professionals through the website or app text or app protection with Thumbtacks money-back and property damage protection guarantees a! Accidental damage to property that occurs during the project under certain conditions professionals and.... January and July account first since its easy and free very supportive of each request before send. This to sell your contact information do the exterior painting on my house customers very! That i was willing to pay for a reference sheet that includes the dates the jobs were completed are... To know about Thumbtack.com Complaints $ 150-200 million also covers accidental damage to property that occurs during the under.