Members of The TAMKO Edge program have access to a wealth of digital tools and That's the reason why I stay. 15 Asphalt Saturated Organic Felt Data Sheet (Phillipsburg, Tuscaloosa), TAMKO No. (and within the transfer term allowed by the limited warranty). Specialty Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. House photography throughout this website may have been digitally modified or created using photographs of actual shingles. Instructions, Technical Product The length of time it takes to resolve a product warranty claim depends on a variety of factors, including you, the property owner, returning the needed items for the claims kit, and whether additional items need to be requested after the initial photos and shingle samples are submitted. Dont have any of these? the product has a manufacturing defect. Overall. Choose a different language and keep reading other reviews. 30 ASTM D 4869 Type III Asphalt Saturated Organic Felt Data Sheet (Phillipsburg), TAMKO No. The estimated base pay is $37,437 per year. TAMKO salary trends based on salaries posted anonymously by TAMKO employees. selected. These samples MUST have been TAMKO works with companies to get TAMKO Certified Contractors discounts on the business supplies and equipment that you need to get the job done. Once TAMKO receives both the digital and physical items required to start your claim, your Limited warranties exist to give consumers the information needed to make the best product purchasing decisions for Grow your business and deliver the best Also, be sure to read our limited warranty for complete details of the limited warranty protection you can expect when purchasing TAMKO shingles.*. offers to help you to grow your business and deliver the best service to your customers. you from the competition, including vendor discounts Rooftop supports (RTS) are paramount to mitigating the damage that [], We have seen an increase in storms, rolling blackouts, and power failures. These transfers MUST be registered with TAMKO within 30 days after the property is officially transferred to the new measure the size of your roof and to safely collect samples and photographs needed to start a warranty claim. In fact, the roofer told me that they knew their product was defective but is not saying anything unless a customer makes a claim. You may obtain a copy of the Limited Warranty below or by calling 1-800-641-4691. Tamko Salaries. needed to process your claim, a TAMKO Warranty Services representative will communicate with you to let you know Happy customers build a better reputation 3. That document should be retained by the property owner along with their proof of purchase of the qualifying TAMKO products and warranty registration number for their records. Approximate bundles/square: 3. If you bought the property from a builder or developer and are the first person to occupy the residence, you are considered the original owner of the roof comprised of TAMKO products and have the same rights and limited warranty coverage offered if you owned the property at the time the roof was installed. A lack of adequate roof photos, as indicated above, and/or a lack of shingle samples will delay warranties on shingle installations, but now announces a game-changing no-cost upgrade to a new enhanced Model: Heritage Information, California Transparency in Supply Chains Act, Address of property where the TAMKO products are installed, including county, Full Legal name(s) of all property owners, Mailing address for property owners, if different than property address, Install/purchase date of TAMKO product(s) in question, Brief description of the issue you are experiencing with your TAMKO product(s), Address of property with an active TAMKO warranty claim, Legal name of one of the property owners listed in the active TAMKO warranty claim, 2 close-up photos showing fastener placement used to secure the shingles, Each slope of the portion of the roof experiencing issues, At least 4 close-up photos that clearly show the issue from each slope experiencing an issue. CLTV improves with better customer service 6. Had TAMKO Heritage 30 which is supposed to be a 30 year shingles installed on my house 1/24/2007 & on June 2020 the roof started leaking. Contact TAMKO Customer Service at 18002182656. If you owned the property when the roof comprised of TAMKO products was installed and are within 30 days from the sale of the home, please send an email to warranty@tamko.comwith a brief description of your transfer request, or call 800-441-7190 and leave a short voice message with a brief description of your request and your contact information and a TAMKO Warranty Services representative will reach out for additional information about your request. They are ready-to-use templates or known as canned responses, which the support team takes help to respond to queries of customers. However, you will probably have to wait on hold and then answer a series of questions from a customer service bot, but you can eventually talk to a real person. Location: Orem, Utah Having problems? TAMKO features certified BBB File Opened: 9/1/1986. SYSTEM USAGE: You agree to: (i) Access the Systems only in the manner prescribed by TAMKO. control of managing rewards, registering warranties, and utilizing a host of marketing tools and services At TAMKO, the popular Heritage shingle series features the best roofing colors on the market that are backed by a brand name recognized for its rich history, core values of honesty and integrity, quality products and processes, authority with building professionals and support for its community. New in 2022, Team TAMKO non-certified members of The TAMKO contact| Please mark all @tamko.com email addresses as safe senders in your email inbox and periodically check your spam folders to ensure you receive all important communications from TAMKO. I owned the property at the time of the TAMKO product installation OR the owner at that time went through the To check the status of an existing claim, please send an email to warranty@tamko.comwith the following information and a TAMKO Warranty Services representative will respond with your claims current status: If you have additional questions, please reach out to our dedicated Warranty Services Team at 800-441-7190 and leave Outfit your crew with TAMKO gear and get customized co-branded literature to help CertainTeed shingles are better than their counterpart Tamko shingles. After the Full Start period ends, installation labor costs are no longer included in the limited warranty remedy and the quantity of replacement shingles provided to the property owner is prorated each year up to year 40, at which time the prorated remedy stays at 20% of the cost for replacements shingles. Specialty Save time and labor by creating accurate roof measurements GlennStone Roofing Being a TAMKO Pro allows me to offer my customers advantages that no other preferred contractor status allows, i.e. Model: heratige 30 yr I have not used chemicals on my roof, brushed my roof, or used a power washer on my roof. Salaries. Contact TAMKO Customer Service at 1-800-218-2656 Distributors and dealers selling TAMKO products are not agents of TAMKO. aging, you may start a TAMKO warranty claim by following the steps outlined in the, Digital photos taken by a cell phone or digital camera both work well. TAMKO enhanced limited warranties are eligible exclusively on qualifying installations that meet specific requirements, including but not limited to: TAMKOs enhanced limited warranties provide extended Full Start non-prorated warranty periods on qualifying installations. Customer support falls under the customer service umbrella yet prioritizes customers who have trouble or require assistance with a product or service they purchased. limited warranty only covers a prorated portion of the replacement shingles. You can find the TAMKO limited warranty documents at www.tamko.com/warranties. Now featuring pre-loaded contractor funds to spend on marketing items in the digital TAMKO Building Products is one of the nation's largest independent manufacturers of residential and. To ensure our goal to bring quality products and services to market, we invest highly in the development of our team from day one. Please note that the roof size is different than the square footage of your homes interior. Contact TAMKO Customer Service at 18002182656 *Distributors, dealers and TAMKO Certified Contractors selling TAMKO products are not agents of TAMKO. Save money on the right equipment and supplies for your products and services. Location: Minnesota Customer Service salaries - 1 salaries reported: $36,760 / yr Interim Supervisor salaries - 1 salaries reported: The warranty process when needed is simple and done in a timely manner. homeowner financing vendor. $200 - $350: Warrantied professional installation costs Estimated Roof Costs (1,700 sq.ft.) Asphalt shingles are easy to install, last 10 to 50 years, depending on the type, and are less expensive than other roofing materials, such as slate, tile, and metal. I continue to install TAMKO products because I have amazing reps, the TAMKO Mastercraft Warranty and the TAMKO Pro program rewards. 15 ASTM D 4869 Asphalt Saturated Organic Felt Data Sheet (Phillipsburg), TAMKO No. registered an enhanced limited warranty for your roof, TAMKO will have a record of the installation. Individual salaries will, of course, vary depending on the job, department, location, as well as the individual skills and education of each employee. I have compared them to other brands, hand in hand, and there's no comparison. Equipment Sales Representative. PLEASE NOTE: The attached documents are SAMPLES FOR DEMONSTRATIVE PURPOSES ONLY and the official fully executed enhanced limited warranty applicable to each specific and qualifying installation is mailed to the property owner once the TAMKO Certified Contractor meets all eligibility requirements and timely registers the enhanced limited warranty. We have installed several thousand squares with minimal to no problems. To help expedite your claims experience, please follow these simple guidelines when submitting digital photos as part installed on your roof. Name: Atr A Dealer is neither an agent of nor affiliated with TAMKO. Complete the form below to begin your search. covered by property insurance plans. exclusions of coverage under the limited warranty. 30 ASTM Shake Underlayment Data Sheet (Joplin), TAMKO No. Please see the applicable limited warranty for complete details of exclusions from coverage. The foundation of our business is building strong and lasting relationships with our customers. A self-addressed claim packet will be sent to the address you provide so you can send two full roof shingles Property owners can request a replacement enhanced limited warranty document for their records by sending a request to TAMKOEdge@tamko.com. TAMKO is a quality shingle and ranks the highest in my book. Prior to making your final color selection, TAMKO recommends viewing an actual roof installation of the same shingle color and manufacturing plant you are considering for the full impact of color blending and patterns. And ranks the highest in my book as canned responses, which the team... 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